Overstock.com Transforms Bed Bath & Beyond's Revival with Digital Relaunch
The newly revamped BedBathandBeyond.com merges online business models and brand favorites, offering a "bigger, better beyond" shopping experience.
In a strategic move to revive the iconic retailer Bed Bath & Beyond, Overstock.com recently launched the newly transformed website, BedBathandBeyond.com. A month after acquiring Bed Bath & Beyond's brand out of bankruptcy for $21.5 million, the digital-only version of the retailer promises a fusion of newness and familiarity for its loyal customers.
The Relaunch:
The relaunched website showcases a seamless integration of Overstock's online business model with popular branded products that Bed Bath & Beyond shoppers have come to love. The CEO of Overstock, Jonathan Johnson, stated in an interview with CNN, "All of Overstock’s categories will transition over, and new products will also come in." The website features a "Welcome to a bigger, better beyond" message, inviting customers to explore the expanded range of products, including bedding, bath items, and furniture, with additional savings of 15%-20% on select items.
Beyond the Revival:
Jonathan Johnson further elaborated on the transformation, revealing that the "beyond" section now offers a wider array of linens, cookware, and small appliances. The enhanced assortment aims to cater to diverse customer needs and preferences.
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A Digital Experience:
With the focus on a digital-only model, the newly launched Bed Bath & Beyond mobile app becomes the gateway to exclusive deals and promotions. Shoppers can take advantage of a 25% off coupon for downloading the app and making purchases. Additionally, former Overstock.com loyalty program members can rejoice as they will receive a 20% off coupon and a seamless transfer to the rebranded loyalty program.
No More "Big Blue" Coupons:
While fans of Bed Bath & Beyond's renowned 20%-off a single item "Big Blue" coupon may be disappointed, Johnson assured customers that the new app will offer enticing deals and promotions tailored to enhance their shopping experience.
Looking to the Future:
As for the future, Johnson stated that physical stores are not currently part of the strategic plan. However, he left the possibility open, stating, "Never say never. We’ll look, we may test, but right now, it’s not in the current strategic plan."
Contemplating a Ticker Symbol Change:
In light of the transformation, Overstock is considering a change to its corporate name and ticker symbol, "OSTK." Johnson acknowledged that the existing ticker symbol may not be a suitable fit and that the company is exploring alternatives.
A Triumphant Return:
Bed Bath & Beyond's revival follows the footsteps of another iconic retail brand, Babies R Us, which opened its flagship store last month at the American Dream Mall in New Jersey.
As the transformed BedBathandBeyond.com welcomes customers to explore its "bigger, better beyond," the future looks promising for the renowned retailer, embracing the digital age and catering to the evolving needs of its valued customers.
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