LensCrafters Reaches $39 Million Settlement Over Accufit Claims: Customers to Receive Compensation

LensCrafters settles a six-year-old lawsuit with prescription eyeglass customers, agreeing to pay $39 million. The lawsuit accused the eyewear chain of misleading claims regarding its Accufit technology. Learn about the settlement details, customer eligibility, and the company's response.

Ad

Eyewear giant LensCrafters has agreed to pay $39 million to settle a long-standing class-action lawsuit filed by prescription eyeglass customers. The lawsuit accused the company of deceptive advertising and misleading customers about the accuracy of its Accufit technology in measuring their eyes.

The lawsuit, which alleged violations of consumer protection laws in New York, California, and Florida, claimed that LensCrafters had made false claims about the precision of Accufit. The company boasted that its technology was five times more precise than other measurement methods, claiming to offer "clearer, crisper vision" for customers to "see the world more clearly." However, customers argued that LensCrafters' manufacturing processes did not substantiate these claims and that any potential updates would have negligible clinical significance.

Advertisement

The settlement, recently filed in federal court in Brooklyn, covers all U.S. customers of LensCrafters who purchased prescription glasses fitted with Accufit since September 5, 2013. Eligible customers stand to receive up to $50 for each pair of glasses. The court's approval is still pending for the settlement.

Despite denying any wrongdoing and maintaining the quality of its eyewear, LensCrafters chose to settle the lawsuit to avoid further litigation costs, inconvenience, and distractions.

Currently operating 955 stores in 49 U.S. states, Washington, D.C., and Puerto Rico, LensCrafters has no presence in Wyoming. The company's parent organization, EssilorLuxottica, is headquartered in Charenton-le-Pont, a suburb of Paris.

Plaintiffs' lawyers involved in the case are seeking up to $13 million from the settlement for legal fees.

This case, officially known as Allegra et al v Luxottica Retail North America, was filed in the U.S. District Court, Eastern District of New York, with case number 17-05216.

Also Read: Guest's Creative Revenge After Hotel Refuses Refund Due to ID Dispute